Benefits:

401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance

ROLE DESCRIPTION:

As a Customer Service Manager - State Farm Agent Team Member with Ian Minnigerode - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Oversee the customer service team and daily operations.
Develop and implement customer service policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customer service representatives.

QUALIFICATIONS:

Strong leadership and organizational skills.
Excellent communication and problem-solving abilities.

No Nights or Weekends, Ever! - We are big on having a Work-Life Balance!
Paid Holidays and PTO - So you have time to take care of yourself and relax.
Simple IRA with 3% Matching - We want to ensure your future security.
Growth Potential and Opportunity for Advancement - This position is a path to a highly profitable insurance career. We are constantly searching for new leaders and everyone has an opportunity to advance within our organization
Health, Dental & Vision – benefits you need!

Compensation: $45,000.00 - $75,000.00 per year

We're Hiring!

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you want to work in an environment that is fun, challenging, and rewarding, then Ian Minnigerode - State Farm Agent may be the right fit for you!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Our office is located in Sunset Hills..

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

(if you already have a resume on Indeed)